DrugHub market rules

Customer rules

• No harassment of staff or vendors
• No false reports of vendors or listings
• No impersonation of vendors or staff
• No phishing attempts
• No business to or from the Russian Federation / CIS — no sales, no data on them
• No doxxing — sharing personal/sensitive info; note: tracking numbers are sensitive
• No circumventing account restrictions
• Use common sense

Vendor rules

• No advertising external contact info anywhere on the market, including PMs (detailed descriptions, spec sheets and harm-reduction resources excepted with staff approval)
• No listings from the prohibited items list
• No attempts to scam any buyer or individual
• Accurate product descriptions at all times — the customer must receive exactly what they order
• Professional handling of all business at all times
• No Russia/CIS business or data sales
• No doxxing customers — tracking numbers are sensitive info
• Always ship from the advertised country
• No off-market deals
• No keyword abuse ("cocaine" listing is not going to carry "weed")
• No early-finalize (FE) requests without FE privileges; FE itself is case-by-case staff discretion
• No circumventing account restrictions
• Use common sense

Prohibited items

• Weapons (self-defense gear like body armor allowed)
• Fentanyl or analogue compounds
• Poisons / chemicals that can harm a living organism
• Pornography of any kind (major-site accounts allowed)
• Stolen data — law enforcement or any government organization
• Stolen data — schools, hospitals or similar
• Tutorials, guides, methods
• Transfers
• "Get rich quick" schemes and signals

Global rules & penalties

No exchanging off-market contact information between buyer and vendor — staff have test-correspondence checks, and being caught gets the account fined or banned. Every other violation lands on the same ladder:

warningfinepermanent ban

Also in the signed key-facts post

• PGP + Monero familiarity is mandatory — staff don't paste "how do I sign a message" answers to you
• Automated support pages resolve ~99.5% of issues; if the page says one thing, staff won't say another
• Watch your AF timer — extend and dispute if needed
• Check the sign-in message; blank or different = phishing, plain
• Open ticket or dispute: just wait, nothing gets expedited
• Private mirrors are yours alone — aggressive scraping on one = ban, end of story
• No support on Dread whatsoever
• Inactive accounts are purged after 6 months

Rule wording condensed from the market rules file and the signed key-facts post (136-comment community thread).